By Amy Howe
Joplin Floor Designs has truly been a family business for over 50 years. The business started as Hukill Furniture and Carpet in Seneca, Missouri, in 1962 by Denzil and Lillian Hukill. Denzil and Lillian ran the business until 1993, when their son, Duane Hukill, bought out the business and moved it to Joplin, renaming it Joplin Floor Designs. This year, Joplin Floor Designs, as we know it today, celebrates 30 years!
Joplin Floor Designs not only sells and installs residential products, but commercial products for businesses, as well. They carry name brands such as Mohawk and Shaw Carpet, wood flooring by Bruce, Harris Tarkett and Mohawk, and ceramic and porcelain tile by Daltile, American Olean and Crossville. Joplin Floor Designs also sells and installs granite and quartz countertops and have many slabs on site for customers to look at.
Duane feels the success of Joplin Floor Designs has come from the values he was taught by his parents and is still evident in the business today: Give the customer what they want: Quality products at reasonable prices, with personal service and no gimmicks.
“A great part of our business comes from customers who have bought from us and then tell their family and friends to come here,” says Duane. “We are proud that our commitment to service and quality means people recommend us to the most important people in their lives.”
Holly came into the business in 1999 and runs the accounting and marketing end of the business. “People ask me all the time, how do we work together all day and live together, too? I tell them that Duane has his area of the business and I have mine, and then we work together on other parts of the business toward a successful goal,” says Holly.
Duane and Holly both enjoy working with people. “Having customers be really happy with their flooring or countertops once their home or business is built or remodeled and knowing they are going to see the quality products and workmanship for years to come makes us happy,” says Holly. “And happy people send us their family and friends.”
Joplin Floor Designs has three full-time retail salespeople to help you make your selections and assist you from the minute you walk in the door until your flooring is installed in your home or business. They also have three full-time employees who work in their commercial department on small or large projects, including private offices, schools, churches and medical buildings in the Four-State Area. With the help of their office manager, executive assistant and warehouse employees, they can provide excellent service in all aspects of their business.
As for the next 30 years, Duane and Holly hope Joplin Floor Designs continues to offer the highest degree of customer service and products it always has.